Supportive and Responsive Assistance
All courses include an end-of-course exam. If a student does not pass, they are entitled to a free retake, with scheduling for the retake in the next available booking. For recorded courses, students can send inquiries or request clarifications, and the instructor will respond within 48 hours. If any part of the recorded material is unclear, students can provide the exact timestamp, and the explanation for that part will be re-recorded and sent back.